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Product Version: 10.1
Last Modified: 22 December 2020


This topic is applicable only for Transporters in v8.1 and earlier.
Transporters in v8.5 and above support all ESXi versions listed in the system requirements.

Problem

A warning message is displayed when adding 4.1, 5.0, 5.1 ESXi hosts to NAKIVO Backup & Replication Inventory.

An SSL error has occurred on the transporter while trying to connect to the host. ESXi 4.1, 5.0 and 5.1 require deploying a special transporter. 
Otherwise, the jobs using this host in LAN mode will fail.

Background

NAKIVO Backup & Replication Transporter establishes a secure connection with an ESXi host. The connection is handled by the OpenSSL library which is part of the VADP (vSphere APIs for Data Protection) package used by NAKIVO Backup & Replication. The OpenSSL version used in ESXi 4.1, 5.0, and 5.1 is not compatible with the new OpenSSL library used in the most recent VADP package. Connection to the older version of ESXi hosts fails with an SSL error.

Note

NAKIVO Backup & Replication latest Transporter can use neither LAN mode nor Hot Add with ESXi 4.1-5.1.

Solution

Use one of the approaches described below:

  • Deploy a special Transporter that supports old ESXi versions.
  • Update the existing Transporter with a special one that supports old ESXi versions.

Deploying a Special Transporter That Supports Old ESXi Versions

Follow the steps below to deploy a special Transporter that supports old ESXi versions:

  1. Download the Transporter using one of the following links: 
  2. Deploy the Transporter in VMware vSphere. Refer to the Deploying Transporter as VMware Appliance topic for details.

Updating the Existing Transporter with a Special One That Supports Old ESXi versions

The way you update an existing Transporter with a special one that supports old ESXi versions depends on the hosting operating system.

Updating the Existing Transporter on Linux

Follow the steps below to update an existing Transporter with a special one that supports old ESXi versions, on Linux:

  1. Download a special Transporter that supports old ESXi versions using one of the following links: 
  2. Follow the usual update procedure.

Note

You can also update your NAKIVO Transporter that supports Version 4.1, 5.0, and 5.1 ESXi hosts with the latest one that supports these legacy ESXi hosts, using the links above.

Updating the Existing Transporter on NAS

Follow the steps below to update an existing Transporter with a special one that supports old ESXi versions, on a NAS:

  1. Log on with an SSH client to your NAS. For enabling SSH, refer to the vendor documentation for your NAS model.
  2. Download a special Transporter that supports old ESXi versions using one of the following links: 
  3. Follow the usual procedure for updating Transporter on Linux.

Notes:

You can also update your NAKIVO Transporter that supports Version 4.1, 5.0, and 5.1 ESXi hosts with the latest one that supports these legacy ESXi hosts, using the links above.

Updating the Existing Transporter on Windows

Follow the steps below to update an existing Transporter with a special one that supports old ESXi versions, on Windows OS:

  1. Download a special Transporter that supports old ESXi versions using one of the following links: 
  2. Stop the Transporter service
  3. Extract the files from the archive you downloaded in step 1 to the Transporter folder. By default this is C:\Program Files\NAKIVO Backup & Replication\transporter 
  4. Start the Transporter service.

Note

You can also update your NAKIVO Transporter that supports Version 4.1, 5.0, and 5.1 ESXi hosts with the latest one that supports these legacy ESXi hosts, using the links above.

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