Software Update

When the full solution of NAKIVO Backup & Replication (that is, the Director and the Transporter) is installed on a Windows or Linux machine, you can download product updates from the Software Update tab in the web interface. This feature automatically updates your NAKIVO Backup & Replication instance, the Onboard Transporter, and any other nodes that support auto-update.

For a list of supported nodes and requirements for the auto-update feature, see the Auto-Update section in Feature Requirements.

To check if an update is available, do the following:

  1. Click Settings in the left pane of the product.

  2. Go to the General tab.

  3. Go to the Software Update page.

  4. Click Check for Updates if needed.

Note
If you are using a multi-tenant solution, only master-tenant users with the appropriate permissions can see and manage software updates.

Download & Update Option

To download and install the update, do the following:

  1. Optionally, click Release Notes to see features and improvements implemented in the new product version.

  2. Select the I have read the Release Notes checkbox.

  3. Click Download & update.

  4. Click Update Now.

Before downloading the update, the product performs a self-backup and stops all current activities including running jobs, recovery jobs, repository maintenance, etc. When the download is complete, the product updating process begins. The product downloads the update to the Director first. When the Director is updated, the update is automatically uploaded to the Transporters which are then updated simultaneously. If some Transporters are not updated, you can update them manually. Refer to the corresponding articles for details.

Notes

  • For a list of supported Transporters, see the Auto-Update section in Feature Requirements.

  • Only 20 Transporters can be updated simultaneously. All other Transporters will be sent to a queue and updated once the previous update is completed.

Download Option

If you wish to postpone an update or schedule it, take the following steps to download the update without installing it:

  1. Optionally, click Release Notes to see features and improvements implemented in the new product version.

  2. Select the I have read the Release Notes checkbox.

  3. Click Download.

  4. After the download is completed, do one of the following:

    • Click Update Now if you want to start the updating process. Updating the product will stop all current activities, including running jobs, recovery jobs, repository maintenance, etc. 

    • Click Schedule Update to update the solution at a specific time:

      1. In the dialog box that opens, pick a day and time for updating. Click Apply.

      2. On a working day before the scheduled update, you will see a notification in the product menu with the Update Reminder dialog box. By hovering over this notification, you can:

        1. Click Reschedule if you want to reschedule the update and pick a different time.

        2. Click Cancel update to cancel updating the full solution.

          Note
          A notification about the update will also be sent to your email if email settings are configured.