File Recovery Wizard: Recovery Method

In this page of the wizard, choose one of the following recovery methods:

Recovering Files to a Server

When recovering files to the server, you can select one of the following options:

Mounting Backup To the Target Server

With this option, the selected backup is directly mounted to the recovery server for data processing. To recover files to the target server, follow the steps below:

  1. In the Recovery Method section, choose Recover to the following server.

  2. The Mounting Options section opens.

  3. Select Mount backup to the target server (default) to mount the selected backup(s) for data processing directly to the recovery server.

  4. In the Recovery Server Settings section, set the following options:

    1. Recovery server: Choose the target server from the drop-down list.

      Notes

      • NAKIVO Backup & Replication tries to auto-detect the IP address automatically.

      • File recovery to the original location is executed via a system account.

    2. Server hostname or IP: Enter the IP address of the recovery server if it is not detected by the application based on the recovery server name.

    3. Use custom SSH port: If necessary, enter an SSH port to be used for connecting to the recovery server. The default value is 22.

    4. Credentials type: Choose your preferred option and enter your respective credentials:

      • Password: Enter a username with administrative privileges for the file share entered above and your password.

      • Private key: Select your private key from the drop-down list.

  5. Select the Use VM Agent option to recover the files through the Permanent Agent. The product automatically fills out the Master password if the Permanent Agent is detected from the selected recovery server.

  6. Click the Test Connection button to test your credentials for the specified recovery server. If your credentials are correct, a checkmark appears to the right of the button.

  7. Click Next.

After NAKIVO Backup & Replication prepares a recovery point, the next page of the wizard opens.

Mounting Backup To a Transporter

With the File Restore through Permanent Agent feature, you can manually select a proxy transporter instead of the source transporter chosen by default to mount the backups and communicate with the auto-detected permanent virtual machine agent (VMA) at the target destination. Do the following:

  1. In the Recovery Method section, choose Recover to the following server.

  2. The Mounting Options section opens.

  3. Select Mount backup to a transporter to select the proxy transporter.

  4. The Data Routing section is displayed. In the Proxy transporter drop-down list, select the target server where the recovery point is mounted. This proxy transporter is used instead of the source transporter to communicate with the assigned transporter at the recovery server for data processing of the selected backup.

  5. Optionally, keep the default Do not use proxy transporter option to mount the recovery point to the source transporter.

    Notes

    • Recovering files to the Permanent Agent using the NAS transporter as a proxy transporter is not supported.

    • The Do not use proxy transporter option is disabled if the source transporter is NAS.

  6. In the Recovery Server Settings section, choose the target server from the Recovery server drop-down list. Enter the IP address of the recovery server if it is not detected by the application based on the recovery server name.

  7. Select the Use VM Agent option to recover the files through the Permanent Agent. The product automatically fills out the Master password if the Permanent Agent is detected from the selected recovery server.

  8. Click the Test Connection button to test your credentials for the specified recovery server. If your credentials are correct, a checkmark appears to the right of the button.

  9. Click Next.

    Note

    If Mount backup to a transporter is selected in the Mounting Options section, the Use OS credentials option is disabled.

After NAKIVO Backup & Replication prepares a recovery point, the next page of the wizard opens.

Downloading Files to Browser or Sending Files via Email

To download files to your browser or send them via email, follow the steps below:

  1. In the Recovery Method section, choose Download to browser or send via email.

  2. The Data Routing section opens. In the Proxy transporter list, the Do not use proxy transporter option is chosen by default. You can also choose a proxy transporter from the list of available transporters.

  3. Click Next.

 

Notes
NAKIVO Backup & Replication will use a proxy transporter in the following cases:

  • The Transporter assigned to the backup repository is missing support for some file systems.

  • The Transporter assigned to the backup repository is missing iSCSI packages.

NAKIVO Backup & Replication starts preparing a recovery point for the recovery. After the recovery point is prepared successfully, the next page of the wizard opens.

Recovering Files to a File Share

To recovery files to a file share, do the following:

  1. In the Recovery Method section, choose Recover to file share.

  2. The Data Routing section opens. In the Proxy transporter list, the Do not use proxy transporter option is chosen by default. You can also choose a proxy transporter from the list of available transporters.

  3. In the File Share Settings section, set the following options:

    1. Share type: Choose the type of file share.

    2. Path to the share: Enter the path to the file share.

    3. Credentials type: Choose your preferred option and enter your respective credentials:

      • Password: Enter a username with administrative privileges for the file share entered above and your password.

      • Private key: Enter your private key.

  4. Click the Test Connection button to test your credentials for the specified file share. If your credentials are correct, a checkmark appears to the right of the button.

  5. Click Next.

Notes

File-level recovery to CIFS share may fail if network credentials are shared across multiple open CIFS connections. If you encounter issues while testing connection, try adding local host domain to the used credentials (i.e. localhost\Administrator).

In addition, NAKIVO Backup & Replication will use a proxy transporter in the following cases:

  • The Transporter assigned to the backup repository is missing support for some file systems.

  • The Transporter assigned to the backup repository is missing iSCSI packages.