File Recovery Wizard: Options

On this page of the wizard, you can choose one of the following recovery types:

Recovering Files via Recovery Server

If you have chosen the Recover to the following server recovery method, on the Recovery Server page of the wizard, proceed as follows.

Important

  • File recovery is not possible if a backup contains an incomplete set of disks that are a part of the spanned volume/dynamic disks/LVM/RAID software or any other disk structures.

  • Servers added using Direct Connect are not supported.

 

Recovering Files to the Original Location

To recover files to original location:

  1. In the Recovery type list, choose Recover to original location.

  2. The Overwrite behavior list opens. Please choose one of the following:

    • Rename recovered item if such item exists: Choose the necessary server from the drop-down list.

    • Skip recovered item if such item exists

    • Overwrite the original item if such item exists

  3. Click Recover to start recovering files to original location.


Recovering Files to a Custom Location

To recover files to a custom location:

  1. In the Recovery type list, choose Recover to custom location.

  2. A number of boxes open to let you set the options for a custom location. Do the following:

    1. In the Location type box, choose one of the following:

      • Local folder on Recovery Server

      • CIFS share

      • NFS share

      Note

      If the selected archive is deleted from the share during the recovery process to CIFS share, the archive may still reappear in the folder and is deleted after the job is completed. Note that in such case the job is still marked as completed.

    2. In the Location path/Path to share box, enter the path to be used for file recovery:

      • A local path if you choose the Local folder on Recovery Server option.

      • A path to share on a remote server if you choose CIFS share/NFS share.

    3. In the Overwrite behavior box, choose of of the following:

      • Rename recovered item if such item exists

      • Skip recovered item is such item exists

      • Overwrite the original item if such item exists

    4. In the Username and Password boxes, enter the credentials required for accessing the CIFS share location you specified above.

  3. Click Recover.

    Note

    File-level recovery to CIFS share may fail if network credentials are shared across multiple open CIFS connections. If you encounter issues while performing file recovery to CIFS share, try adding localhost domain to the used credentials (i.e. localhost\Administrator).

Downloading Files to Browser or Sending Files via Email

If you have chosen the Download to browser or send via email recovery method, on the Recovery Server page of the wizard, proceed as follows.

Downloading Files

Please do the following to download files for recovery:

  1. In the Recovery Type drop-down list, select Download.

  2. Click Recover.


When the download has finished successfully, the archive with the recovered items appears in the browser downloads folder.

Forwarding Files via Email

Note
To use this recovery type, your Email settings must be properly configured in the NAKIVO Backup & Replication Configuration. Refer to Email Settings for details.

Please do the following to forward recovered files via Email:

  1. In the Recovery type list, choose Forward via email.

  2. A number of boxes open to set the options required for forwarding recovery files via email. Do the following:

    1. In the To box, enter one or more email addresses to be primary recipients of the recovery files. Use semicolons to separate multiple email addresses. The recipient’s email address is mandatory.

    2. Optionally, in the CC box, you can enter one or more email addresses of secondary recipients.

  3. Optionally, you can enter a subject in the Subject box.

  4. Click Recover.