Importing System Configuration Using External Database Fails

Product version: 10.11

Last modified: 26 March 2024

Problem

When trying to import system configuration using the external database, the following error appears:

Import has failed: Current product installation uses H2 database while the bundle contains data from the external database.

Background

This error means that the current NAKIVO Backup & Replication installation uses the H2 database while self-backup contains data from the external database.

Solution

To solve the issue, do the following:

  1. Switch to a new empty external database. Refer to Database-Options for details.

  2. Go to the Settings > General > System Settings tab.

  3. Click to open the Configuration tab.

  4. Import the system configuration to your current instance of NAKIVO Backup & Replication.

  5. Reload the product to be able to connect to such a database and initialize it.

Important

Note that by using the suggested workaround you run stability risks in some cases.