Updating Manually Installed Transporters

Product version: 11.0

Last modified: 20 February 2025

Problem

After updating the NAKIVO Backup & Replication Director to the latest version, the Director fails to connect to a Transporter with a different version.

Background

Keeping all Transporters up to date ensures smooth backup operations and optimal system performance. Transporters can be deployed automatically or manually:

  • Transporters deployed during the NAKIVO Backup & Replication installation are pre-configured and automatically updated along with the NAKIVO Backup & Replication application.

  • The manually deployed Transporters are not automatically updated, which may cause compatibility issues with the latest NAKIVO Backup & Replication version.

Solution

Important

A Transporter installed manually must be updated manually.

  1. Open the Nodes tab and check the Transporter type. If the Transporter was installed manually, its Type is displayed as "Transporter (Installed service)".

  2. Ensure that manually installed Transporters are updated regularly.

Notes