Updating on QNAP NAS

You can update NAKIVO Backup & Replication via QNAP AppCenter or manually. Refer to the following subtopics for details:

Updating via QNAP AppCenter

  1. Open the QNAP Desktop in your browser by entering the IP address of your QNAP NAS.

  2. Make sure that no jobs or repository maintenance tasks are running in the product.

  3. Go to App Center.

    QNAP NAS Desktop

  4. Select the Backup/Sync category and find NAKIVO Backup & Replication. Alternatively, use the search box at the top of the App Center window: click on the magnifier icon and enter "Nakivo".

  5. If the new version of NAKIVO Backup & Replication is available in the QNAP App Center, you will see a green Update button.

    QNAP AppCenter

  6. Click the Update button and wait till update finishes.

Updating Manually

  1. Download the update package from www.nakivo.com/resources/download/update/

    Note

    Installing updates of NAKIVO Backup & Replication on your NAS-based backup appliance requires accurate knowledge of the hardware system information.

    Refer to the following page to learn how to identify your QNAP device CPU model: How to Identify the CPU Architecture of a QNAP NAS Processor.

  2. Open the QNAP Desktop in your browser by entering the IP address of your QNAP NAS.

  3. Go to App Center.

    Open QNAP Desktop

  4. Click the Install Manually icon.

    Install Manually

  5. Click Browse. In the window appears, locate the installer (.qpkg file) on your computer. 

    Locate installer on your computer

  6. Click Install.

  7. Wait until the update process is finished.