Product version: 8.5
Last modified: 17 May 2019
Problem
When creating and running Hyper-V 2016 or Hyper-V 2019 backup or replication job, the following message is displayed:v
Backup of the <VM_name> VM has failed Source host could not create temporary checkpoint required to back up the <VM_name> VM.
Background
NAKIVO Backup & Replication uses Hyper-V 2016/Hyper-V 2019 checkpoints to create a snapshot of a VM before running a job. The possible reason for the message is that the checkpoints were not enabled in Hyper-V settings.
Solution
- Enable Checkpoints in Hyper-V Manager
- Refresh the Inventory
Re-run the job.