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Product Version: 9.3
Last Modified: 19 May 2020

Problem

After space reclaim is executed, the backup or recovery process fails with the following error:

The repository space reclaim was interrupted, possibly as a result of rebooting the transporter or disconnecting storage during space reclaim. 
Backup to this repository will not run to avoid further data corruption.

Background

Hardware failures, Transporter reboot, or storage disconnection during the space reclaim tasks can cause metadata and backup data to be locked, partially written, or even corrupted. If the last space reclaim task was not successfully completed or was not gracefully stopped, any interaction with this Backup Repository will be locked to prevent any further data corruption.

Solution

  • Do not attempt to solve the problem yourself and do not try to force new backup runs to this repository.
  • Create a support bundle and contact NAKIVO Support immediately.

Important

To avoid disrupting NAKIVO Backup & Replication processes and data corruption, add the application to the whitelist/exclusions list of the antivirus software running on the machine where the NAKIVO backup repository is set up.

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