Product Version: 9.0
Last Modified: 27 September 2019
Problem
An error message is displayed when trying to update NAKIVO Backup & Replication installed on a 32-bit OS.
Background
The latest version of VMware VDDK library used by NAKIVO Backup & Replication supports only 64-bit operating systems.
NAKIVO Backup & Replication can be installed only on 64-bit operating systems since version 5.7.
Customers running older versions of NAKIVO Backup & Replication cannot upgrade the product on a 32-bit OS.
Solution
- Install a new copy of NAKIVO Backup & Replication on a supported operating system.
- Migrate your system configuration from the old installation to the new one.