Physical Machine Job Fails Due to Unsupported Disks

Product version: 10.2

Last Updated: 28 January 2021

Problem 

When running a physical machine backup job, the following notification appears:

The following machines contain unsupported disks. You can proceed at your own risk with no warranty.

Background

NAKIVO Backup & Replication allows adding Windows physical machines with unsupported cluster disks to the product inventory. However, jobs for these machines may fail or contain incomplete data. This is a known issue of NAKIVO Backup & Replication v10.2.

Solution

To solve the problem, do one of the following: 

  • agree to take the risk and proceed with backing up the machines with unsupported disks. 
  • exclude the machines with unsupported disks from the jobs if you want to avoid possible issues.