Product Version: 9.2
Last Modified: 11 February 2020
Problem
The Microsoft 365 backup job fails.
Possible Causes
Insufficient Permissions
Your Microsoft 365 account credentials may lack the necessary permissions.
Interrupted Connectivity
Incorrect network settings may cause a Microsoft 365 backup job to fail.
Solutions
Insufficient Permissions
Make sure that the Microsoft 365 (Exchange Online) credentials have sufficient permissions to be used by NAKIVO Backup & Replication.
Interrupted Connectivity
Double-check your connectivity settings and make sure that port 8081 is available on the machine housing the Transporter.
Other Causes
In case none of the solutions solve your problem, create a support bundle, and send it to us.