Product Version: 9.0
Last Modified: 27 September 2019
A firewall installed on the target server blocks recovering files/objects with NAKIVO Backup & Replication.
A firewall installed on the target server is not configured properly to allow recovering files/objects with NAKIVO Backup & Replication.
Proceed as follows to configure the firewall on Linux:
- Log in to the server to be used for restoring files/objects.
- Make sure that the
firewalldpackage is installed:
dpkg --status firewalld
- Open the TCP port 9445 for the firewalld daemon:
- To check the port is opened, run the command:
firewall-cmd --list-ports 9445/tcp
Alternatively, place the file named
bhsvc.xml with the following content to the folder
<?xml version="1.0" encoding="utf-8"?> <service> <short>bhsvc</short> <description> DESCRIPTION NAKIVO Recovery Service. NOTES This script is a part of the Nakivo Backup & Replication Service. Copyright 2011-2018 Nakivo Inc. ALL RIGHTS RESERVED. PROPRIETARY/CONFIDENTIAL. This software is the confidential and proprietary information of Nakivo Inc. You shall not disclose such Confidential Information and shall use it only in accordance with the terms of the license agreement you entered into with Nakivo Inc. </description> <port protocol="tcp" port="9445"/> </service>
Proceed as follows to configure the firewall on Microsoft Windows:
- Open the Command Prompt as Administrator.
- Run the following commands to allow the necessary port and ICMP and SMB rules:
netsh advfirewall firewall add rule name="FLROLR" dir=in action=allow protocol=TCP localport=9445
netsh advfirewall firewall add rule name="FLROLR" dir=out action=allow protocol=TCP localport=9445
netsh advfirewall firewall add rule name="ICMPV4" protocol=icmpv4:8,any dir=in action=allow
netsh advfirewall firewall set rule name="File and Printer Sharing (SMB-In)" dir=in new enable=Yes