Product Version: 9.0
Last Modified: 27 September 2019
File recovery fails if the Virtual Device Node for the HDD is SATA and the Transporter that proceeds with the job is installed on Windows.
Currently, the NAKIVO Backup & Replication Transporter installed on Windows cannot proceed with the file-level recovery.
Consider one of two options:
- Changing Virtual Device Node to SCSI or IDE
Using a Transporter installed on Linux.