Product Version: 9.0
Last Modified: 27 September 2019
File recovery fails if the Virtual Device Node for the HDD is SATA and the Transporter which proceeds the job is installed on Windows.
Currently, NAKIVO Backup & Replication Transporter installed on Windows cannot proceed with file-level recovery.
Consider one of two options:
- Changing Virtual Device Node to SCSI or IDE
Using a Transporter installed on Linux.