File Recovery: Cannot Open Partition
Product version: 9.0
Last modified: 27 September 2019
Problem
A partition cannot be opened during file recovery. The following error message is displayed:
Cannot open this partition
Transporter assigned to the Backup Repository could not read file system on this partition.
Background
This error message appears in the following case:
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A disk from the backup was successfully mounted to the Transporter.
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A partition table of the mounted disk was processed successfully.
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The OS of the Transporter could not recognize or open the file system.
Such problems can happen for the following reasons:
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You are trying to recover files from an unsupported file system.
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You are trying to recover files from a Linux file system using a Windows-based Transporter.
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The Transporter OS does not have appropriate drivers for this file system.
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The partition is a raw partition and does not have a file system.
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The partition is a part of a Windows Dynamic Disk.
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The partition is a part of a Linux LVM structure.
Solution
To resolve this issue, follow the steps below:
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Make sure that you are recovering files from a supported file system.
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If you are using a Windows-based Transporter:
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If the OS of your Transporter does not have the appropriate drivers:
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Install a proper file system driver on the Transporter machine.
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Try to recover the files again.
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If the partition is part of the Windows Dynamic Disk or Linux LVM structure:
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If you are using a Linux-based Transporter:
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Find the “Logical volumes” or “Dynamic disks” item in the tree in Step 2 of the File Recovery Wizard.
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Click the item and browse the content of logical volumes or dynamic disks directly.
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If you are using a Windows-based Transporter:
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