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Product Version: 9.3
Last Modified: 25 May 2020

Problem

I cannot create a Backup Repository on an NFS share with NAKIVO Backup & Replication. The Backup Repository creation fails with an error.

Background

A Backup Repository is a folder used by NAKIVO Backup & Replication to store VM backups. When you create a Backup Repository, NAKIVO Backup & Replication creates a folder named “NakivoBackup” in the specified location and stores backup data and metadata in that folder.

Solution

Make sure that:

  • The folder where you want to create the Backup Repository already exists on the share.
  • You have read and write permissions to the share.
  • You have provided the right mount path to the share.
  • The "Squash" option is set to "map all users to admin".
  • You can access the share from the machine on which the Transporter is installed.
  • Try using the IP address of the share server instead of the hostname to eliminate possible DNS issues.

If this doesn’t help, send a support bundle to NAKIVO Support.


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