Product Version: 10.2
Last Modified: 06 April 2021
Problem
During the installation of NAKIVO Backup & Replication on a Synology NAS, the add-on package cannot be installed automatically.
Background
The add-on package includes the following Linux packages required for the product to work correctly:
Due to license restrictions, these two packages cannot be added to the main NAKIVO Backup & Replication installer. That's why they are included in the special package, which is installed separately.
Solution
If the add-on automatic installation fails, install the add-on manually:
- Connect to the NAS via ssh using admin account
- Get root privileges:
sudo -i - Enter your admin password when prompted
- Download the package:
wget https://nbr-addons.s3-us-west-2.amazonaws.com/synology_addon_tools-1.0-x86_64.sh - Make it executable:
chmod +x /tmp/synology_addon_tools-1.0-x86_64.sh - Install the package:
/tmp/synology_addon_tools-1.0-x86_64.sh