Issues with Linux Integration Services (LIS) for Ubuntu 12.04 Server (x64) and SLES 11 SP3/SP4 (x64)

Product version: 10.4

Last modified: 6 September 2023


Some NAKIVO Backup & Replication features using LIS such as App-aware, Screenshot verification, Flash VM boot, etc. may fail to connect to source Hyper-V VMs with OS Ubuntu 12.04 Server (x64) and SLES 11 SP3/SP4 (x64).


For many VAs running on Linux distributions, Hyper-V Linux Integration Services (LIS) are preinstalled and preactivated. However, there are Linux distributions with no LIS included by default and thus have no code to interoperate with the latest Hyper-V protocols.


Refer to this doc from MS to check if LIS (mainly the "Key/value pair" service) can work correctly with your Linux distribution.


In case the Linux distribution was shipped with LIS drivers and Hyper-V Linux Integration Services preinstalled but not activated, make sure to activate them.