Updating Manually on Synology NAS
Product version: 10.11.3
Last modified: 27 August 2025
Problem
NAKIVO Backup & Replication v.10.10.1 and higher cannot be found in the Package Center for Synology DSM 7.
Background
The option of downloading NAKIVO Backup & Replication 10.10.1 + is unavailable at the Synology Package Center.
Note
Installation of NAKIVO Backup & Replication v.10.9 + on Synology using the 'Manual Install' in the Package Center instead of using SSH is not possible due to Synology's limitations.
Solution
To update your NAKIVO Backup & Replication to the latest version, follow the steps below:
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If necessary, install the latest version of NAKIVO Backup & Replication available in the Synology Package Center.
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Stop NAKIVO services in Package center > Installed by selecting the NAKIVO Backup & Replication block and clicking Action > Stop.
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Connect to Synology NAS via SSH (you can use the PuTTY ssh client) using an administrator account.
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Get root privileges by running the command below and entering your administrator password when prompted.
sudo -i
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Go to the /volume1 folder with the following command:
cd /volume1
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Download the latest NAKIVO Backup & Replication version installation script for Synology NAS:
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for the x86_x64 platform:
wget -O updater.sh https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v11.0.4.96209_Updater_Synology_x86_64.sh
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for other architectures:
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armv7: https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v11.0.4.96209_Updater_Synology_arm_v7.sh
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armv8: https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v11.0.4.96209_Updater_Synology_arm_v8.sh
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OR
curl -o updater.sh https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v11.0.4.96209_Updater_Synology_x86_64.sh
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Run the following commands to replace the existing version of NAKIVO Backup & Replication Director with the downloaded version:
chmod +x updater.sh
./updater.sh
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Start NAKIVO services in Package center > Installed by selecting the NAKIVO Backup & Replication block and clicking Action > Start.
Note
The installers should have the following hash:
NAKIVO_Backup_Replication_v11.0.4.96209_Updater_Synology_arm_v7.sh:
4717553dc1fd2c3ee160bc36146359cc720a6294e403e8e352b0872af3864a76
NAKIVO_Backup_Replication_v11.0.4.96209_Updater_Synology_arm_v8.sh:
f83db51107fa4d60d13c5bae944a910df96f546d50311a1fd95c77154ce201a5
NAKIVO_Backup_Replication_v11.0.4.96209_Updater_Synology_x86_64.sh:
74e7d165cb67a629deb41e5d47c0fd6ad34c76671e0bd975dc48c7df61637c38