Updating Manually on Synology NAS

Product version: 10.11.3

Last modified: 17 September 2024

Problem

NAKIVO Backup & Replication v.10.10.1 and higher cannot be found in the Package Center for Synology DSM 7.

Background

The option of downloading NAKIVO Backup & Replication 10.10.1 + is unavailable at the Synology Package Center.

Note

Installation of NAKIVO Backup & Replication v.10.9 + on Synology using the 'Manual Install' in the Package Center instead of using SSH is not possible due to Synology's limitations.

Solution

To update your NAKIVO Backup & Replication to the latest version, follow the steps below:

  1. If necessary, install the latest version of NAKIVO Backup & Replication available in the Synology Package Center.

  2. Stop NAKIVO services in Package center > Installed by selecting the NAKIVO Backup & Replication block and clicking Action > Stop.

  3. Connect to Synology NAS via SSH (you can use the PuTTY ssh client) using an administrator account.

  4. Get root privileges by running the command below and entering your administrator password when prompted.

    sudo -i

  5. Go to the /volume1 folder with the following command:

    cd /volume1

  6. Download the latest NAKIVO Backup & Replication version installation script for Synology NAS:

    • for the x86_x64 platform:

      wget -O updater.sh https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v11.0.2.91392_Updater_Synology_x86_64.sh

    • for other architectures:

      • armv7: https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v11.0.2.91392_Updater_Synology_arm_v7.sh

      • armv8: https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v11.0.2.91392_Updater_Synology_arm_v8.sh

    OR

    curl -o updater.sh https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v11.0.2.91392_Updater_Synology_x86_64.sh

  7. Run the following commands to replace the existing version of NAKIVO Backup & Replication Director with the downloaded version:

    chmod +x updater.sh

    ./updater.sh

  8. Start NAKIVO services in Package center > Installed by selecting the NAKIVO Backup & Replication block and clicking Action > Start.

Note

The installers should have the following hash:

  • NAKIVO_Backup_Replication_v11.0.2.91392_Updater_Synology_arm_v7.sh:

    afd01eccf44e7786a730d434e429d2152f7ae700b76152387eb9d361508e007e

  • NAKIVO_Backup_Replication_v11.0.2.91392_Updater_Synology_arm_v8.sh:

    cd069bfbb4e3cb1337da057fb7b42ade50264249ddc24ceaa99adc7de05ec0a9

  • NAKIVO_Backup_Replication_v11.0.2.91392_Updater_Synology_x86_64.sh:

    b312daacdd79a111db371b07ad3188a06de6de88285cacc00e6d73e5ad3070a1