Cannot Add Domain Controller as Physical Machine

Product version: 10.5

Last modified: 18 January 2022


Attempting to add a Domain Controller to the NAKIVO Backup & Replication Inventory as a physical machine returns the following error:

com.nakivo.nbr.controller.execution.ActionException: Internal error


This error occurs when the user or group on the Domain Controller side has insufficient permissions to execute the task. These permissions cannot be added in the Domain Controller directly, and instead must be configured through Windows' Group Policy Management Editor.


To grant the necessary permissions, do the following:

  1. Open Start → AdministrativeTools → Group Policy Management

  2. Expand Forest → Domains and find your domain name

  3. Under your domain name, expand Domain Controllers

  4. Right-click Default Domain Controllers Policy and click Edit

  5. In the resulting dialog box, expand Computer Configuration → Policies → Windows Settings → Security Settings → Local Policies

  6. Click User Rights Assignment and find Log on as a batch job in the resulting list

  7. Double-click Log on as a batch job

  8. Click Add User or Group... and add the relevant user(s) or group(s) to grant the necessary permissions.