Cannot add a Hyper-V Server if User Is not Built-In Administrator

Product version: 8.0

Last modified: 11 October 2018


When the user does not use the built-in Administrator account when adding a Hyper-V Server to NAKIVO Backup & Replication, the following error message appears: Insufficient permission.


This error occurs because only the built-in Administrator account can access the Windows Remote Management (WinRM) service.


To solve the problem and allow all accounts in the Administrators group to access the WinRM service, disable User Account Control (UAC) filtering for local accounts by adding the following value through the Windows Registry Editor:

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

Value name: LocalAccountTokenFilterPolicy

Type: REG_DWORD (32-bit)

Value data: 1 (1=enable, 0=disable)