Cannot Access NAKIVO Director

Product version: 10.8

Last modified: 19 July 2024

Problem

When the entire NAKIVO VM restarts, the CPU usage spikes to over 200%. This high CPU usage persists until the Director service within the VM is restarted.

Background

A clock change during the hibernate cache initialization phase is causing increased CPU usage, triggered by NTP adjustments after a system boot.

Solution

To resolve the issue, you can choose from the following three approaches:

  1. Restart your VM in the following order:

    • Restart the VM

    • Restart the Director service.

  2. Set the property in userdata\config.properties as follows: database.use.second.level.cache = disabled (it is enabled by default).

    Note

    This is a permanent solution that can reduce the performance of the Director.

  3. Add a 60-second delay to the Director service config: ExecStartPre=/bin/sleep 60.