Harden Transporter Alarms
Product version: 10.3
Last modified: 3 June 2021
Problem
One of the following alarms is displayed when using the Transporter secured with Harden Transporter functionality:
The "name" transporter is inaccessible. The "Transporter IP" server is not reachable. Make sure the server is reachable and try again.
"Job\action" cannot be started. None of the transporters are currently available or reachable over network.
Solution
The reason for these alarms can be one of the following:
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Certificate has expired:
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Certificate has changed:
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Transporter ID has changed:
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Transporter is not reachable:
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Solution: Make sure the machine housing the Transporter is operational. Additionally, check if the network is configured correctly.
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Pre-shared key is incorrect:
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Pre-shared key is missing:
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CA certificate is removed/missing:
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CA-signed certificate is removed:
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CA-signed certificate is missing:
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Incorrect master password:
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Solution: Make sure you’ve entered the correct password.
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Connection to <hostname or IP>:<port> was refused:
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Solution: If this error is encountered, verify if the port is open on the machine housing the Transporter and check whether the network is configured correctly.
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An internal error has occurred:
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Solution: If this error is encountered, check your connection and try refreshing the Transporter in a few minutes.
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Target Transporter is out of date:
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Solution: Update the Transporter software to the current version.
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