Backup Repository - Insufficient Permissions

Product version: 10.0

Last modified: 20 August 2020

Problem

You cannot create/add a Backup Repository on a Linux OS. The error message states that the Transporter cannot read and/or write to the specified location.

Solution

1. Make sure the folder where you want to create/add the Backup Repository is managed by the bhsvc user. To assign the bhsvc user to the folder, run the following command: 

   chown –R bhsvc:bhsvc /path_to_the_folder

2. In NAKIVO Backup & Replication, create or add the Backup Repository.

After the Backup Repository is created or added, make sure that files and folders have correct permissions:

1. Navigate to the Backup Repository folder. For example: 

   cd /path_to_the_folder/NakivoBackup

2. List directory contents by running the following command: ll

3. Make sure that the “transit” and “raw” folders have the following permissions:
   

   • owner rwx
     

   • group rwx

4. Make sure that the “.desc” and “.desc2” files have the following permissions:
   

   • owner rw-
     

   • group r--

5. If permissions are different, set the right permissions by running the following commands:
   

   chmod 770 /path_to_the_folder/NakivoBackup/folder_name
   

   chmod 640 /path_to_the_folder/NakivoBackup/file_name