Cannot Create a Backup Repository on a CIFS Share

Product version: 9.3

Last modified: 25 May 2020

Problem

Cannot create a Backup Repository on a CIFS share with NAKIVO Backup & Replication.
The Backup Repository creation process fails with an error.

Background

A Backup Repository is a folder used by NAKIVO Backup & Replication to store VM backups. When you create a Backup Repository, NAKIVO Backup & Replication creates a folder named “NakivoBackup” in the specified location and stores backup data and metadata in that folder.

Solution

Make sure that:

  • The folder where you want to create the Backup Repository already exists on the share.

  • The credentials that you are using to access the share have “read and write” permissions.

  • You are using a correct path to the share.

  • You can access the share from the machine on which the Transporter is installed.

  • Try using the IP address of the share server instead of the hostname to eliminate possible DNS issues.

If this doesn’t help, send a support bundle to NAKIVO Support.