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Product version: 8.5

Last modified: 17 May 2019

Problem

When creating and running Hyper-V 2016 / 2019 backup or replication job the following message is displayed:

Backup of the <VM_name> VM has failed
Source host could not create temporary checkpoint required to back up the <VM_name> VM.

Background

NAKIVO Backup & Replication uses Hyper-V 2016 / 2019 Checkpoints to create a snapshot of a VM before running a job. The possible reason is that checkpoints were not enabled in Hyper-V settings.

Hyper-V 2016 Checkpoints 

Solution

  1. Enable Checkpoints in Hyper-V Manager
  2. Refresh the Inventory
  3. Re-run the job.

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