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To configure the system settings, follow the steps below:

  1. Click Settings in the main menu on the left.
  2. Go to the General tab and click System settings.
  3. Set the following options:
    1. In the System section:
      1. Store system events for the last x daysEvents older than the specified number of days (can be from 5 to 365) will be deleted.
      2. Store job history for the last x days: The history of the jobs older than the specified number of days (can be from 5 to 90) will be deleted.
      3. Auto log out after x minutes of inactivity: When this option is selected, the current user will be automatically logged out of NAKIVO Backup & Replication after the specified period of inactivity.
      4. Auto retry failed jobs x times with y minutes interval: When this option is selected, failed jobs will be automatically retried the specified number of times (from 2 to 10) and with the specified time interval (from 1 to 60). Jobs with failed backup, replication, and recovery remain in the “running” state until all retries have either succeeded or failed.
        • Retry critical errors: When this option is selected, NAKIVO Backup & Replication tries to automatically rerun jobs with critical and non-critical errors a specified number of times.
      5. Auto upload support bundles to support team server: When this option is selected, NAKIVO Backup & Replication automatically creates, encrypts, and uploads support bundles once a day to a NAKIVO support server. The NAKIVO Support team may use this information to improve the product experience and to identify and resolve product issues faster.
      6. Enable built-in support chatWhen this option is selected, you can contact a NAKIVO representative via chat in the NAKIVO Backup & Replication interface. When selected in the multi-tenant mode, the built-in support chat is available to all tenants of the NAKIVO Backup & Replication instance.
      7. Display special offers: When this option is enabled, the NAKIVO special offers toolbar appears in the NAKIVO Backup & Replication interface. 
      8. Continue to update even if self-back fails: When this option is selected, updates proceed even if self-backup cannot be performed.
      9. Restart Director serviceYou can click this option to stop all current activities and restart the Director. After clicking the link, a confirmation window appears. Click Reboot to confirm the restart.
    2. In the Tape Options section:
      1. Auto erase expired tapes: When this option is selected, expired tapes are erased automatically


        If this option is selected, the following prerequisites must be met for a cartridge to be erased:

        • All recovery points within the tape cartridge are expired.
        • There are no dependent recovery points on other tape cartridges.
        • The product keeps at least one full chain of recovery points.
      2. Wait for next tape for: Specify how long the system should wait for the next tape if there is no appropriate amount. Select the Send email notification checkbox to receive email notifications.
      3. Auto refresh tapes every: Select how often the contents of the tapes are refreshed in minutes or hours. Deselect if refreshing is not required.

    3. In the Processing Options section:
      1. Auto remove deleted VMs and instances from jobs: This option applies to a protected container (such as a VMware cluster or EC2 region). When this option is selected, if NAKIVO Backup & Replication discovers (during the inventory refresh) that a VM(s) and/or EC2 instance(s) is no longer available in the protected container, NAKIVO Backup & Replication automatically removes these VMs and EC2 instances from all jobs.
      2. Process every source machine by one job at a time: When this option is selected, all machines in backup and replication jobs are processed by one job at a time only. Running jobs and respective source objects will not be affected after changing this setting. For physical servers, this option is always enabled.

      3. Skip swap files and partitions during processingWhen this option is selected, swap files and partitions are skipped during backup and replication to reduce backup size.

      4. Check for sufficient RAM on the target host for replication/recovery jobs: When this option is deselected, NAKIVO Backup & Replication does not check whether the amount of RAM on the target host is sufficient for replication and recovery jobs.

      5. LVM Snapshot allocation size: This option allows you to set an LVM allocation snapshot size for a Linux physical server backup. The default size is 1 GB. The maximum size is 1000 GB
    4. In the Integration Options section:
      • Enable Aptare Integration: Select this option to integrate the APTARE storage resource management platform with NAKIVO Backup & Replication. For integration details, refer to Aptare IT Analytics Integration.
    5. In the Auto Refresh section: 
      1. Auto refresh inventories every X minutesSpecify how often you want your inventories to be refreshed. 
      2. Auto refresh Transporters every X minutes: Specify how often you want your Transporters to be refreshed. 

      3. Auto refresh repositories every X minutes: Specify how often you want your inventories to be refreshed. 

    6. In the Regional options section, set:

      • Clock format
      • Short date format
      • Long date format
      • First day of week
      • Decimal symbol
      • Default time zone

    7. In the Security section, you can enable the following:
      • Accept all transporter certificates by default: When this option is selected, all Transporter certificates are accepted by default.


        Enabling this option is not recommended due to the security risks involved.

      • Enforce usage of pre-shared keys for all transporters: When this option is selected, all Transporters start requiring the pre-shared keys to function and become inaccessible without them.

    8. In the Web Interface TLS/SSL Certificate section, you can either:
      • View current certificate: A dialog containing the current certificate information opens.
      • Install new certificate: A dialog opens allowing you to install a new TLS/SSL certificate for the NAKIVO Backup & Replication web interface. Certificates are generated either internally or through certification authorities. Proceed as follows to install a new certificate:
        1. Click Browse and navigate to the location of either of the following certificate file types:
          • Private key: A file in the *.key format.
          • Private key password (optional): A password for your private key.
          • Certificate file: A file in the *.pem, *.crt, *.cer, *.p7b, or *.p7s format.
          • Intermediate certificate (optional): A file in the *.pem, *.crt, *.cer, *.p7b, *.p7s format.

        2. Click Install.


  • NAKIVO Backup & Replication supports Certificates with the RSA algorithm only.  

  • In the Web Interface TLS/SSL Certificate section, you can see a notification about imminent TLS/SSL certificate expiration in 30 days and onwards. If your certificate has expired, you will be asked to install a valid certificate.

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