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  • When running a physical machine backup job in the app-aware mode set as Enabled (proceed on error), the following error appears: 

Code Block
languagetext
Quiesced snapshots of the "X" machine volumes cannot be created.
Quiesced (application-aware) snapshots of this machine volumes cannot be created. The physical machine will be processed without quiescing. This may influence resulting recovery point reliability

  • When running a physical machine backup job in the app-aware mode set as Enabled (fail on error), the following error appears: 

Code Block
languagetext
Backup/Replication of the "X" machine volumes has failed.
Quiesced (application-aware) snapshots of this physical machine volumes cannot be created

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Configuration

Verify that:

  • Your OS is supported for application-aware processing

  • OS firewall allows access to the default TCP port 9446, or a custom port you specified during product deployment, on the machine where the Director is installed

  • The provided OS credentials are correct

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