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Product Version:7 9.0
Last Modified: 21 Mar. 2017 27 September 2019

Problem

File recovery fails if the Virtual Device Node for the HDD is SATA and the Transporter which that proceeds with the job is installed on Windows.

No SATA HDD

Background

Currently,  NAKIVO the NAKIVO Backup & Replication Transporter installed on Windows cannot proceed with the file-level recovery.

Solution

Consider one of two options:

  • Changing Virtual Device Node to SCSI or IDE
  • Using a Transporter installed on Linux.

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    composedTitleFile Recovery: SATA HDD's - NAKIVO Knowledge Base

    File recovery fails if the Virtual Device Node for the HDD is SATA and the Transporter which proceeds the job is installed on Windows.