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  • Credentials
    • Incorrect credentials to the VM
    • Insufficient level of permissions
  • VM access:
    • Incorrect Windows firewall configuration inside the VM
  • Integration services:
    • Integration services are not configured properly.

Hyper-V 2016 and 2019

  • Incorrect VM OS configuration 


  1. Credentials. Make sure that:
    • You are using the right credentials for the VM.
    • Credentials The credentials you are using have administrative permissions.
  2. VM access. Make sure that:
    • Windows firewall allows access to TCP port 9446 from the Director.
  3. Integration services. Check if they are up and running.