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Check if VMware CBT settings are properly configured for the VM:

  1. Check .vmx file of the VM and make sure that the following options are present:
    ctkEnabled = "TRUE"
    scsi0:0.ctkEnabled = "TRUE"

    NOTE: if
    Note
    titleNote

    If the VM has multiple disks, this option must be present for each disk.


  2. Check the VM folder on the datastore. Make sure that there is the -CTK.VMDK file for each disk.

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composedTitleCBT Reset Failure - NAKIVO Knowledge Base

Several factors – such as a power outage – can cause VMware CBT to reset and lose a track of incremental changes for a VM. 

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