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If any of the above conditions is not met, reset CBT as follows:

  1. Power off the VM.
  2. Right-click the VM and choose Edit settings.
  3. Open the Options > General > Configuration Parameters.
  4. Set the “ctkEnabled” value to "false".
  5. Set the “scsi0:x.ctkEnabled” value to "false" for each disk.
  6. Open the VM folder on the datastore and remove any -CTK.VMDK files.
  7. Power on the VM.
  8. Power off the VM again. This step is required to update the CTK table.
  9. Power on the VM.
  10. Run the backup or replication job.

 

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composedTitleCBT Reset Failure - NAKIVO Knowledge Base

Several factors – such as a power outage – can cause VMware CBT to reset and lose a track of incremental changes for a VM.