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  • Incorrect OS configuration

  • Incorrect OS credentials
  • Incorrect Windows firewall configuration on the machine on which the Director is installed

  • Incorrect Linux firewall configuration on the machine on which the Director is installed

Volume Shadow Copy Service (VSS)



Verify that:

  • Your OS is supported for application-aware processing

  • OS firewall allows access to the default TCP port 9446, or a custom port you specified during product deployment, on the machine where the Director is installed

  • The provided OS credentials are correct