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ID: KB0036
Product Version: 6.0
Last Modified: 04 Jan 2016

Problem

VMware VM processing fails. The following error message appears:

...

  • There might be a problem with resolving ESXi host DNS name on the Transporter machine where the Transporter is installed.
  • ESXi host might have multiple IPs in different networks, while some of them are not reachable by the Transporter.

...

TCP Port  #
(Default)
WhereDescription
4443DirectorUsed to access the Director web UI. Must be open on the Director machine.
9446TransporterUsed by Director and Transporters to communicate with the Transporter. Must be open on the Transporter machine.
94447-10000TransporterUsed by Transporters for cross-Transporter data transfer. Must be open on the Transporter machine.
443vCenter Server
ESXi hosthosts

Used by Director and Transporters to access VMware infrastructure. Must be open on vCenter Servers and ESXi hosts.

902ESXi hosthosts

Used by Transporters to access VMware infrastructure. Must be open on ESXi hosts.

...

Make sure all ESXi hosts and all Transporters are available.