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Product Version: 9.3

Last Modified: 12 March 2020

Problem

When adding a Windows 10 to NAKIVO Backup & Replication inventory with appropriate credentials that have local administrator access, the following error appears:

Provided user account has insufficient permissions


Background

If a target Windows machine does not belong to one of the latest Active Directory domains (Windows 2003 and above), most likely the problem is caused by the enabled Remote UAC which prevents a local administrative account from accessing ADMIN$.

Solution

To solve this problem, you need to disable Remote UAC by taking the following actions:

  1. On the machine that you wish to add to inventory, right-click the Start button and then choose Run.
  2. Enter regedit in the Open box and click OK.
  3. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
  4. Click the Edit tab, select New> DWORD value called LocalAccountTokenFilterPolicy and assign it a value of 1.
  5. Optionally, reboot the machine.
  6. Add the physical machine to the inventory again. 
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