System Settings

To configure the system settings, follow the steps below:

  1. Click Settings in the main menu on the left.

  2. Go to the General tab and click System settings.

  3. Set the following options:

    • In the System section:

      • Store system events for the last x days: Events older than the specified number of days (can be from 10 to 365) will be deleted.

      • Store job history for the last x days: The history of the jobs older than the specified number of days (can be from 5 to 90) will be deleted.

      • Auto log out after x minutes of inactivity: When this option is selected, the current user will be automatically logged out of NAKIVO Backup & Replication after the specified period of inactivity.

      • Auto retry failed jobs x times with y minutes interval: When this option is selected, failed jobs will be automatically retried the specified number of times (from 2 to 10) and with the specified time interval (from 1 to 60). Jobs with failed backup, replication, and recovery remain in the “running” state until all retries have either succeeded or failed.

        • Retry critical errors: When this option is selected, NAKIVO Backup & Replication tries to automatically rerun jobs with critical and non-critical errors a specified number of times.

      • Auto upload support bundles to support team server: When this option is selected, NAKIVO Backup & Replication automatically creates, encrypts, and uploads support bundles once a day to a NAKIVO support server. The NAKIVO Support team may use this information to improve the product experience and to identify and resolve product issues faster.

      • Enable built-in support chat: When this option is selected, you can contact a NAKIVO representative via chat in the NAKIVO Backup & Replication interface. When selected in the multi-tenant mode, the built-in support chat is available to all tenants of the NAKIVO Backup & Replication instance.

      • Display special offers: When this option is enabled, the NAKIVO special offers toolbar appears in the NAKIVO Backup & Replication interface. 

      • Continue to update even if self-back fails: When this option is selected, updates proceed even if self-backup cannot be performed.

      • You can click  Restart Director service to stop all current activities and restart the Director. After clicking the link, a confirmation window appears. Click Reboot to confirm the restart.

    • In the Tape Options section:

      • Auto erase expired tapes: When this option is selected, expired tapes are erased automatically. 


        If this option is selected, the following prerequisites must be met for a cartridge to be erased:

        • All recovery points within the tape cartridge are expired.

        • There are no dependent recovery points on other tape cartridges.

        • The product keeps at least one full chain of recovery points.

      • Wait for next tape for: Specify how long the system should wait for the next tape if there is no appropriate amount. Select the Send email notification checkbox to receive email notifications.

      • Auto refresh tapes every: Select how often the contents of the tapes are refreshed in minutes or hours. Deselect if refreshing is not required.

    • In the Processing Options section:

      • Auto remove deleted VMs and instances from jobs: This option applies to a protected container (such as a VMware cluster or EC2 region). When this option is selected, if NAKIVO Backup & Replication discovers (during the inventory refresh) that a VM(s) and/or EC2 instance(s) is no longer available in the protected container, NAKIVO Backup & Replication automatically removes these VMs and EC2 instances from all jobs.

      • Process every source machine by one job at a time: When this option is selected, all machines in backup and replication jobs are processed by one job at a time only. Running jobs and respective source objects will not be affected after changing this setting. For physical servers, this option is always enabled.

      • Skip swap files and partitions during processing: When this option is selected, swap files and partitions are skipped during backup and replication to reduce backup size.

      • Check for sufficient RAM on the target host for replication/recovery jobs: When this option is deselected, NAKIVO Backup & Replication does not check whether the amount of RAM on the target host is sufficient for replication and recovery jobs.

      • LVM Snapshot allocation size: This option allows you to set an LVM allocation snapshot size for a Linux physical server backup. The default size is 1 GB. The maximum size is 1000 GB. 

    • In the Integration Options section:

      • Enable Aptare Integration: Select this option to integrate APTARE storage resource management platform with NAKIVO Backup & Replication. For integration details, refer to Aptare IT Analytics Integration.

    • In the Auto Refresh section: 

      • Auto refresh inventories every X minutes: Specify how often you want your inventories to be refreshed. 

      • Auto refresh Transporters every X minutes: Specify how often you want your Transporters to be refreshed. 

      • Auto refresh repositories every X minutes: Specify how often you want your inventories to be refreshed. 

    • In the Regional options section, set:

      • Clock format

      • Short date format

      • Long date format

      • First day of week

      • Decimal symbol

      • Default time zone



      If any time zone other than (UTC+00:00, UTC) Coordinated Universal Time is chosen, daylight savings times are honored.


    • In the Security sectionyou can enable the followin:

      • Accept all transporter certificates by default: When this option is selected, all Transporter certificates are accepted by default. Enabling this option is not recommended due to the security risks involved.

      • Enforce usage of pre-shared keys for all transporters: When this option is selected, all Transporters start requiring the pre-shared keys to function and become inaccessible without them.

    • In the Web Interface TLS/SSL Certificate section, you can either:

      • View current certificate: A dialog containing the current certificate information opens.

      • Install new certificate: A dialog opens allowing you to install a new TLS/SSL certificate for the NAKIVO Backup & Replication web interface. Certificates are generated either internally or through certification authorities. Proceed as follows to install a new certificate:

        • Click Browse and navigate to the location of either of the following certificate file types:

          • Private key: A file in the *.key format.

          • Private key password (optional): A password for your private key.

          • Certificate file: A file in the *.pem, *.crt, *.cer, *.p7b, or *.p7s format.

          • Intermediate certificate (optional): A file in one of the following formats: *.pem, *.crt, *.cer, *.p7b, *.p7s.

    4. Click Install.


  • NAKIVO Backup & Replication supports Certificates with the RSA algorithm only.  

  • In the Web Interface TLS/SSL Certificate section, you can see a notification about imminent TLS/SSL Certificate expiration in 30 days and onwards. If your certificate has expired, you will be asked to install a valid certificate.