NAKIVO Licensing Policy

This page offers an overview of the NAKIVO Backup & Replication licensing policy. The policy includes the licensing models for different platforms and the type of technical support provided with each model.

Licensing for NAKIVO Backup & Replication

NAKIVO Backup & Replication is available in 5 editions with a Perpetual License or a Subscription License depending on the platform to be protected and an organization’s data protection requirements.

Perpetual Licenses

Perpetual Licenses are available for virtual machines, physical machines, NAS, and Oracle Database on the following terms:

  • For VMware vSphere, Microsoft Hyper-V, and Nutanix AHV virtual machines (VMs), the solution is licensed per CPU socket. That is, a license is required for each CPU socket on hosts with VMs to be backed up or replicated. Licensed sockets can be used for any of the three platforms and may be reassigned at any time.

  • For physical machines, the solution is licensed per server and per workstation. Perpetual Licenses for physical machine backup (servers or workstations) are sold in bundles of 5 servers/workstations.

    Note
    A per-server Perpetual License cannot be used for physical workstations, and a per-workstation Perpetual License cannot be used for servers.

  • For NAS backup, the solution is licensed per terabyte (see NAS File Share Backup Rules for more details).

  • For Oracle Database, the solution is licensed per database (available with the Enterprise Plus edition only).

Perpetual Licenses come with one year of Standard Support. Additional years of support can be purchased upfront. Upgrades to 24/7 Support are also available.

Note
Valid support is required to receive product updates.

See a breakdown of the different editions below. For a detailed comparison of each edition’s features, refer to the Editions Comparison section on the Pricing and Editions page.

Edition Platform License unit limitations Overview
Pro Essentials VMware vSphere Min. 2 sockets
Max. 6 sockets
All the features of the Pro edition but with a limit on the number of license units (see License Units)
Nutanix AHV
Microsoft Hyper-V
Windows/Linux Physical Machines Min. 10 servers
Max. 50 servers
Min. 10 workstations
Max. 150 workstations
NAS

Min. 1 TB
Max. 50 TB

Enterprise Essentials VMware vSphere Min. 2 sockets
Max. 6 sockets
All the features of the Enterprise edition but with a limit on the number of licensed units (see License Units)
Nutanix AHV
Microsoft Hyper-V
Windows/Linux Physical Machines Min. 10 servers
Max. 50 servers
Min. 10 workstations
Max. 150 workstations
NAS

Min. 1 TB
Max. 50 TB

Pro VMware vSphere No limits Includes most product features with limitations on backup to the cloud, administrative tools, and BaaS
Nutanix AHV
Microsoft Hyper-V
Windows/Linux Physical Machines
NAS
Enterprise VMware vSphere No limits Includes all product features except Oracle Database backup and a few administration features (see the Pricing and Editions page for the full list)
Nutanix AHV
Microsoft Hyper-V
Windows/Linux Physical Machines
NAS
Enterprise Plus VMware vSphere No limits The most complete edition of NAKIVO Backup & Replication
Nutanix AHV
Microsoft Hyper-V
Windows/Linux Physical Machines
NAS
Oracle Database

Per-Workload Subscription Licenses

The Per-Workload Subscription Licenses are available for virtual machines, physical machines, NAS, and Oracle Database on the following terms:

  • For VMware vSphere, Microsoft Hyper-V, Nutanix AHV, and Amazon EC2, the solution is licensed per VM/instance.

  • For physical machines, the solution is licensed per 1 server or 3 workstations.

  • For NAS, the solution is licensed per 0.5 terabytes (see NAS File Share Backup Rules for more details).

  • For Oracle Database, the solution is licensed per database (available with the Enterprise Plus edition only).

Subscription Licenses are annual subscriptions (1 to 5 years) that are billed upfront and include 24/7 Support for the licensed period.

See a breakdown of the different editions below. For a detailed comparison of each edition’s features, refer to the Editions Comparison section on the Pricing and Editions page.

Edition Platform License unit limitations Overview
Pro Essentials VMware vSphere Min. 5 workloads
Max. 50 workloads
All the features of the Pro edition but with a limit on the number of license units (see License Units)
Nutanix AHV
Microsoft Hyper-V
Amazon EC2
Windows/Linux Physical Machines
NAS
Enterprise Essentials VMware vSphere Min. 5 workloads
Max. 50 workloads
All the features of the Enterprise edition but with a limit on the number of licensed units (see License Units)
Nutanix AHV
Microsoft Hyper-V
Amazon EC2
Windows/Linux Physical Machines
NAS
Pro VMware vSphere No limits Includes most product features with limitations on backup to the cloud, administrative tools, and BaaS
Nutanix AHV
Microsoft Hyper-V
Amazon EC2
Windows/Linux Physical Machines
NAS
Enterprise VMware vSphere No limits Includes all product features except Oracle Database backup and a few administration features (see the Pricing and Editions page for the full list)
Nutanix AHV
Microsoft Hyper-V
Amazon EC2
Windows/Linux Physical Machines
NAS
Enterprise Plus VMware vSphere No limits The most complete edition of NAKIVO Backup & Replication
Nutanix AHV
Microsoft Hyper-V
Amazon EC2
Windows/Linux Physical Machines
NAS
Oracle Database

License Units

License units are defined differently for Perpetual Licenses and Per-Workload Subscription Licenses as shown below. In addition, there are limitations on the number of license units with the Pro Essentials and Enterprise Essentials editions.

Units for Perpetual Licenses

Platform License Unit Pro Essentials/Enterprise Essentials Editions Limits*
VMware vSphere 1 CPU Socket 2-6 Units (Sockets)
Microsoft Hyper-V
Nutanix AHV
Windows/Linux Physical Server 5 Servers 2-10 Units (10-50 Servers)
Windows/Linux Workstation 5 Workstations 2-30 Units (10-150 Workstations)
NAS File Share 1 Terabyte 1-50 Units (1-50 TB)
Oracle Database 1 Database N/A


*A Perpetual License for Pro Essentials/Enterprise Essentials can cover up to 30 units of virtual machines, physical machines, and/or NAS combined.

Below is an example of a valid order for a single Pro Essentials/Enterprise Essentials Perpetual License that combines virtual, physical, and file share protection for a total of 30 units:

  • 6 Sockets (6 units)

  • 40 Physical Servers (8 units in bundles of 5)

  • 40 Physical Workstations (8 units in bundles of 5)

  • 8 TB of file share space (8 units)

Workloads in Per-Workload Subscription License

Platform License Unit (Workload) Pro Essentials/Enterprise Essentials Editions Limits
VMware vSphere 1 VM Minimum of 5 workloads
Maximum of 50 workloads
Microsoft Hyper-V
Nutanix AHV
Amazon EC2 1 Instance
Windows/Linux Physical Server 1 Server
Windows/Linux Workstation 3 Workstations
NAS File Share 0.5 Terabyte
Oracle Database 1 Database

NAS File Share Backup Rules

File share backup has a few additional rules and details regarding licensing. Licenses are consumed based on the following rules:

  • License consumption is calculated based on backed up source file share data, determined during each file share backup job run.

    • NAKIVO Backup & Replication sums up the last-known amount of protected source data across all file share backup jobs.

    • If the same file share and/or its contents are protected by multiple jobs, the source data is still summed.

    • If a job run reaches or exceeds the licensed data size, the job will become disabled. It will not be possible to create new file share backup jobs, and the current job cannot be re-enabled until it is edited to exclude a sufficient amount of backup data.

  • Adding shares to inventory does not consume licenses.

  • File share backup metadata does not contribute to licensed file share size.

In addition, there are specific rules regarding the calculation of licenses for protected source data:

  • If the total source data size is greater than zero and less than or equal to 0.5 TB, one license unit is consumed.

    Note
    In this section, license unit refers only to 0.5 TB. While file share backup is licensed per-Terabyte in a Perpetual License, license consumption is counted in 0.5 TB increments for both Perpetual and Per-Workload Subscription license types.

  • If the total source data size exceeds 0.5 TB, the number of consumed licenses is determined as follows:

    1. The total source data size is rounded down to the nearest multiple of 0.5 TB

    2. The rounded amount is divided by 0.5 TB

    3. The resulting value is the number of licensed units consumed

  • Example: Total backed up source data of 1850 GB (1.85 TB) is rounded down to 1.5 TB and divided by 0.5 TB to get 3 license units consumed.

Licensing for Backup for Microsoft 365

Backup for Microsoft 365 is licensed per user on an annual basis (1 to 3 years). A user is defined as a unique Microsoft 365 account that has access to Exchange Online, OneDrive for Business, and/or SharePoint Online. Each user is equivalent to one license unit.

Organizations may purchase a Subscription License for Backup for Microsoft 365 as a standalone offering or combine it with any existing NAKIVO Backup & Replication edition and license type (Perpetual or Per-Workload Subscription). Subscription Licenses come with 24/7 Support covering the licensed period.

See the overview below of possible pairings for a Microsoft 365 Subscription License with any edition of NAKIVO Backup & Replication.

Purchased with Support level Coverage
Perpetual License (any edition) 24/7 Support for Microsoft 365 License; Standard Support for Perpetual License Minimum 10 license units (users) per order
24/7 Support across the board (requires Support Upgrade for Perpetual License)
Subscription License (any edition) 24/7 Support across the board Minimum 10 license units (users) per order


When combining a Subscription License for Backup for Microsoft 365 with a NAKIVO Backup & Replication Perpetual License of any type, the following technical support conditions apply:

  • The end date for support coverage must be the same for both licenses.

  • You may upgrade Perpetual License Standard Support to 24/7 Support, or keep it at the default Standard Support.

SharePoint Online Backup Licensing Rules

In addition to regular Microsoft 365 Subscription Licensing rules, there are conditions specific to SharePoint Online backup licensing.

  • License units for SharePoint Online backup:

    • A user (including a user in groups) that has "Edit" or "Full Control" permissions for a site consumes 1 license unit.

    • For personal sites, only the owner of the personal site consumes a license unit. Other users with access to this personal site do not consume any license units.

    • A personal site owner with access to a regular site requires only one license unit.

  • License units are matched to a given email account, meaning the following rules apply for mailbox backup:

    • Users with access to a SharePoint Online site who also have a mailbox under the same email account require only one license unit.

    • If a mailbox does not correspond to a licensed email account, a separate license unit is required to back it up.

  • License units are not given per SharePoint site or affected by the size of a site.

IT Monitoring Licensing

IT Monitoring for VMware vSphere virtual machines is available with a Perpetual License (per socket) or Per-Workload Subscription License (per VM), and can be purchased separately from NAKIVO Backup & Replication. An IT Monitoring license can also be combined with an existing license of the same type and edition of NAKIVO Backup & Replication.

Perpetual Licenses for IT Monitoring

  • Licensed per CPU socket: A license is required for each CPU socket on hosts with VMs to be monitored.

  • Perpetual Licenses come with one year of Standard Support. Additional years of support can be purchased upfront. Upgrades to 24/7 Support are also available.

    Note
    Valid support is required to receive product updates.

Subscription Licenses for IT Monitoring

  • Licensed per VM

  • Annual subscriptions (1 to 5 years) that are billed upfront

  • Include 24/7 Support for the licensed period

  • License unit limits for the Pro Essentials/Enterprise Essentials editions: 5-50 workloads

If purchased together with NAKIVO Backup & Replication, the licenses for both products must have the same:

  • Edition

  • Number of license units (sockets or VMs)

  • The support end date

  • The type of support (Standard or 24/7)

  • License unit limits for the Pro Essentials/Enterprise Essentials editions: 2-6 sockets

Frequently Asked Questions


Q: What is a socket?

A: A socket refers to the socket on the motherboard onto which a CPU is inserted. For a Perpetual license, only the number of sockets is counted; the number of CPU cores per socket is not taken into account.

Q: Does adding another Transporter require an additional license?

A: NAKIVO Backup & Replication is not licensed per Transporter. You can install additional Transporters regardless of the licensing model (Perpetual or Subscription).

Q: Do I need to license both source and target hosts in a disaster recovery scenario?

A: Only the source side of replication requires a license. For a scenario wherein you replicate a VM from Site A, recover it in Site B, then failback to Site A, only hosts on Site A side need to be licensed.

Additional Resources

NAKIVO Pricing & Editions

NAKIVO Customer Support Policy

NAKIVO Customer Support Agreement

End-User License Agreement