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Product Version: 7.5
Last Modified: 31 July 2018

Problem

A warning message is displayed when adding 4.1, 5.0, 5.1 ESXi hosts to NAKIVO Backup & Replication’s Inventory.

An SSL error has occurred on the transporter while trying to connect to the host. ESXi 4.1, 5.0 and 5.1 require deploying a special transporter. 
Otherwise, the jobs using this host in LAN mode will fail.


Background

NAKIVO Backup & Replication Transporter establishes a secure connection with an ESXi host. The connection is handled by the OpenSSL library which is a part of VADP (vSphere APIs for Data Protection) package used by NAKIVO Backup & Replication. The OpenSSL version used in ESXi 4.1, 5.0, and 5.1 is not compatible with the new OpenSSL library used in the most recent VADP package. Connection to the older version of ESXi hosts fails with an SSL error.

Note

NAKIVO Backup & Replication release Transporter can use neither LAN mode nor Hot Add, with ESXi 4.1-5.1.

Solution

Use one of the approaches described below:

  • Deploy a special Transporter that supports old ESXi versions.
  • Update the existing Transporter with the special one, which supports older ESXi versions.

Deploying Special Transporter that Supports Old ESXi Versions

Please follow the steps below to deploy a special Transporter that supports old ESXi versions:

  1. Download the Transporter with either of the following links: 
  2. Deploy the Transporter in VMware vSphere. Please refer to the Deploying VMware Virtual Appliance in vSphere topic for details.

Updating Existing Transporter with Special One that Supports Old ESXi versions

The way you update an existing Transporter with a special one that supports old ESXi versions depends on a hosting operating system.

Updating Existing Transporter on Linux

Please follow the steps below to update an existing Transporter with a special one that supports old ESXi versions, on Linux:

  1. Download a special Transporter that supports old ESXi versions with either of the following links: 
  2. Follow the usual update procedure.

Note

NOTE: You can also update your NAKIVO Transporter that supports Version 4.1, 5.0, and 5.1 ESXi hosts with the latest one that supports these legacy ESXi hosts, using the links above.

Updating Existing Transporter on Windows

Please follow the steps below to update an existing Transporter with a special one that supports old ESXi versions, on Windows:

  1. Download a special Transporter that supports old ESXi versions with either of the following links: 
  2. Stop the Transporter service
  3. Extract the files from the archive you downloaded in step 1 to the Transporter folder. By default this is C:\Program Files\NAKIVO Backup & Replication\transporter 
  4. Start the Transporter service.

Note

You can also update your NAKIVO Transporter that supports Version 4.1, 5.0, and 5.1 ESXi hosts with the latest one that supports these legacy ESXi hosts, using the links above.

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