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Product Version: 7.0

Last Modified: Mar 21 2017

Problem

File recovery fails if the Virtual Device Node for the HDD is SATA and the Transporter which proceeds the job is installed on Windows.

No SATA HDD

Background

Currently, NAKIVO Backup & Replication Transporter installed on Windows cannot proceed with file-level recovery.

Solution

Consider one of two options:

  • Changing Virtual Device Node to SCSI or IDE;
  • Using a Transporter installed on Linux.

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