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Product Version: 7.0

Last Modified: Apr 20, 2017

Problem

During the installation of NAKIVO Backup & Replication on a Synology NAS, an add-on package cannot be installed automatically.

Background

The add-on package includes the following Linux packages required for the product to work correctly:

Due to license restrictions, those cannot be added to the main NAKIVO Backup & Replication installer. That's why they are included in the special package, which is installed separately.

Solution

If the add-on automatic installation fails, install the add-on manually:

  1. Connect to the NAS via ssh using admin account
  2. Get root privileges: sudo -i
  3. Enter your admin password when prompted 
  4. Download the package: wget https://maglar.box.com/shared/static/is6xjno5ruvw6z8ivk0nh1yz24e6rrfe.sh -O /tmp/synology_addon_tools-1.0-x86_64.sh
  5. Make it executable: chmod +x /tmp/synology_addon_tools-1.0-x86_64.sh 
  6. Install the package: /tmp/synology_addon_tools-1.0-x86_64.sh

 

 



 

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